This Privacy Policy defines what information e-Sensibility collects and maintains about you, and how that information is used.
Information
When you sign up for our service, we will ask you to provide contact information such as your name, address, telephone numbers, e-mail addresses, and payment information such as credit card number and expiration date.
We may ask you to provide certain demographic information, such as age, gender, special interests, etc. This information is not required for use of e-Sensibility's Services.
If you contact us for support, we may also ask you for or otherwise obtain relevant information about your virtual environment or issue, such as what operating system or software you use. Other technical details may also be collected for troubleshooting.
When you visit our Web site we will record your IP Address, time and duration of visit, and time and duration of the pages on our website that you view. We may link this information to the personally identifiable information we have about you.
We will also place a cookie that will identify you to us as a repeat visitor or a customer when you visit our Web site. See "What is a Cookie" below. We may tie this cookie to the personally identifiable information we have about you.
If we send you an e-mail, we may include a marker that will allow us to identify whether or not that e-mail has been opened and viewed.
We will use your personally identifiable information only as follows:
- For payment purposes and to provide customer support;
- To announce special offers or provide other information from time to time via e-mail. We may also send e-mail announcing special offers by third parties, but we will not provide the third parties with your e-mail address or other personally identifiable information. If you do not wish to receive these e-mails, you may opt out of future e-mails at any time by following the instructions included in the e-mail.
- To improve our service and the marketing of our service. For example, we may use the information we gather from user surveys, demographic data, and web site visits to help us improve or target our Web site and customize your visit.
We will not provide any personally identifiable information about you to any other person other than:
- a law enforcement or regulatory agency if compelled by law;
- a person or company who acquires our business;
- third parties who perform services on our behalf (such as payment processing), subject to the third party agreeing with us that it will keep your personally identifiable information confidential;
- As otherwise needed to protect or enforce or rights or the rights of others. We absolutely do not transfer or sell your information for inclusion on third party e-mail or other marketing lists.
Use of Non-Personally Identifiable Information
We may share aggregate statistical data about our customers with third parties, such as advertisers or suppliers. This aggregate statistical data will not identify you personally.
What is a Cookie
A "cookie" is an alphanumeric identifier that is unique to your browser. The cookie will identify your browser to us when you visit our web site so that we may customize your visit.
Security of Your Information
We store your personally identifiable information in a secure environment; your payment information is encrypted.
Children's Privacy
We will never knowingly store or record information about children under the age of 13.
